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Hindware is a well-known brand in the field of bathroom and kitchen appliances in India. With a wide range of products like sanitaryware, faucets, showers, and more, Hindware has become a popular choice for homeowners and builders alike.
In 2023, Hindware’s customer care continues to provide a seamless experience to its customers. The company has established multiple channels through which customers can contact them, including phone, email, and live chat. The company also has an active social media presence, with dedicated teams to handle customer queries and complaints on platforms like Facebook, Twitter, and Instagram.
Hindware’s customer care team is well-trained to handle all kinds of queries and complaints related to their products. Whether it is installation issues, defective products, or any other concerns, the team is equipped to provide quick and effective solutions. Customers can also avail of Hindware’s extended warranty program for added peace of mind.
One of the standout features of Hindware’s customer care is their installation support. Customers can book an appointment with the company’s installation team to ensure that their products are installed correctly and efficiently. The team is equipped with all the necessary tools and knowledge to carry out installations smoothly, and customers can be assured of a hassle-free experience.
Hindware’s customer care also provides regular updates on the status of orders, deliveries, and installations. Customers can track their orders online and receive notifications via email or SMS. In case of any delays or issues, the team proactively reaches out to customers and provides regular updates until the issue is resolved.
The company’s website is also a valuable resource for customers, with detailed product descriptions, specifications, and installation guides. Customers can browse through the company’s vast catalog of products and compare prices and features before making a purchase. The website also has a dedicated FAQ section, which addresses common queries and concerns.
Hindware’s customer care team also values feedback from customers and takes it seriously. Customers can leave feedback on the company’s website or social media platforms, and the team uses this feedback to improve their products and services continually.
In summary, Hindware’s customer care in 2023 continues to be an integral part of the company’s success. With multiple channels of communication, a well-trained team, and a focus on customer satisfaction, Hindware has established itself as a leading brand in the bathroom and kitchen appliances industry.